1. Purpose
Bayarcash is committed to conducting business with the highest standards of integrity, professionalism, and ethical behaviour. This policy sets out the principles and standards expected from all employees, directors, contractors, and business partners in carrying out their duties and responsibilities.
The objectives of this policy are to:
- Ensure compliance with applicable laws, regulations, and Bank Negara Malaysia (BNM) guidelines.
- Promote a culture of honesty, accountability, and transparency.
- Safeguard Bayarcash’s reputation as a trusted payment gateway service provider.
- Provide guidance in making ethical business decisions.
2. Scope
This policy applies to:
- All Bayarcash employees, managements, and directors.
- Contractors, agents, service providers, and third parties acting on behalf of Bayarcash.
- Third parties acting on behalf of Bayarcash, including partners, vendors, merchants, and service providers.
3. Core Principles of Conduct
| Principle | Description |
|---|---|
| Compliance with Laws & Regulations | All employees must comply with Malaysian laws, BNM regulations, AMLA, PDPA, PCI DSS, and other applicable standards. Any illegal or unethical activity must be reported immediately through the whistleblowing channels. |
| Integrity & Fair Business Practices | Conduct business honestly and fairly, avoiding fraud, bribery, corruption, or misrepresentation. Do not engage in activities that could create conflicts of interest or compromise Bayarcash’s integrity. |
| Confidentiality & Data Protection | Protect confidential information, customer data, and proprietary business information. Handle all data in compliance with the PDPA 2010 and Bayarcash’s Data Protection & Privacy Policy. |
| Conflict of Interest | Avoid situations where personal interests conflict with the company’s best interests. Disclose any potential conflicts to the Compliance Officer or HR Department. |
| Anti-Bribery & Anti-Corruption | Strictly prohibit bribery, kickbacks, facilitation payments, or any form of improper advantage. Comply with the Malaysian Anti-Corruption Commission (MACC) Act 2009. |
| Workplace Conduct & Professionalism | Treat colleagues, customers, and partners with respect and dignity. Maintain a safe, inclusive, and harassment-free workplace. Prohibit discrimination based on race, gender, religion, age, disability, or any protected characteristic. |
| Financial Integrity & Record Keeping | Ensure accurate and transparent recording of all transactions and financial statements. Do not falsify, manipulate, or conceal records. |
| Use of Company Resources | Use Bayarcash’s assets, systems, and facilities responsibly and only for authorised business purposes. Prevent misuse, theft, or unauthorised disclosure of company resources. |
| Social Media & Public Communications | Employees must not make unauthorised statements on behalf of Bayarcash. Use social media responsibly and in a way that does not harm the company’s reputation. |
4. Reporting & Whistleblowing
- Employees and stakeholders are encouraged to report suspected misconduct, violations, or unethical behavior through the company’s Whistleblowing Policy.
- Reports will be handled confidentially, and whistleblowers will be protected from retaliation.
5. Non-Compliance & Disciplinary Action
- Violations of this Code may result in disciplinary action, including termination of employment or contract, and legal proceedings if applicable.
- Bayarcash reserves the right to take appropriate action against employees, partners, or vendors who breach this policy.
6. Responsibility & Accountability
- Every employee and business partner is responsible for understanding and complying with this policy.
- Managers and supervisors must lead by example and ensure their teams uphold these standards.
- The Compliance & Risk Department shall oversee implementation, monitoring, and periodic review of this policy.
7. Review of Policy
This policy will be reviewed annually or as required to reflect changes in laws, regulations, and industry best practices.